Contact
Thank you for visiting the Theraplex® website.
Phone
To speak with a customer service representative, you can reach us at:
1-888-437-2753 (toll-free)
Monday – Friday, 9:30am – 4:30pm CST.
PLEASE NOTE OUR SUMMER HOURS:
(July 1 - August 31)
Monday - Thursday 9:30am - 4:30pm CST
Friday 9:30am - 2:00pm CST
Emergency Phone Line
In the rare event that you experience a medical emergency related to a Theraplex® product, please immediately contact one of the following, depending on the nature of the emergency:
- Your Physician
- The National Capital Poison Center at 1-800-222-1222
- Call 911
Should you need additional information pertaining to Theraplex products in order to properly treat your emergency situation, please contact us at 1-888-437-2753.
You may direct any questions or customer service concerns to:
customerservice [at] theraplex [dot] com.
*Please be sure to include your name and contact information so that we may properly respond to your email.
Phone Orders
If you would like to place an order over the phone, please contact us directly at:
1-888-437-2753 (toll-free)
Monday – Friday, 9:30am – 4:30pm CST.
PLEASE NOTE OUR SUMMER HOURS:
(July 1 - August 31)
Monday - Thursday 9:30am - 4:30pm CST
Friday 9:30am - 2:00pm CST
The Theraplex Company, LLC
6410 Poplar Avenue
Suite 110
Memphis, TN 38119
Toll-Free Telephone: 888-437-2753
Toll-Free Fax: 888-437-1030
Email: customerservice [at] theraplex [dot] com
